Terms of Service

By using DentOrd or creating an account you accept these Terms of Service and the Privacy Policy. If you do not agree, do not use the service.

By accepting the Terms, the Clinic also accepts the DPA for processing patient data (PRD §13.4).

DentOrd is SaaS software for dental practice management: charts, scheduling, invoices, inventory and related admin features.

Features and limits depend on the selected plan (Starter, Professional, Premium AI, Enterprise) as shown on the Pricing page.

The Clinic is responsible for account accuracy, staff access (including shared PIN where enabled) and activity under its account.

The account owner must use MFA. The Clinic must not share owner credentials with anyone outside the authorised team.

During the free period until 31 Dec 2026 the service is provided “as is” for evaluation. No credit card is required for that period.

After a paid or free period ends, DentOrd may move the account to read-only for up to 7 days, enable data export, then permanently delete Clinic data per retention policy.

From 2027, paid subscriptions apply (monthly; annual option with 2 months free as published).

Prohibited: abuse of the service, attempts to bypass RLS or security controls, scanning/penetration without agreement, unlawful data entry, or disruption of other users or infrastructure.

We may suspend accounts that violate these terms.

DentOrd is a software tool for records and administration. It does not provide medical advice, diagnosis or treatment. All clinical decisions are made by a licensed healthcare professional. AI features (if enabled) produce drafts that the user must review and confirm before saving to the chart.

The DentOrd platform, brand, design and software remain the operator’s property. The Clinic retains rights to its data and content.

The Clinic grants us a limited licence to host, back up and display its content solely to provide the service. We do not use patient data to train public third-party AI models without an explicit contractual basis.

Prices are in EUR including VAT as shown on Pricing. Metered costs (e.g. SMS/WhatsApp, AI) are billed when those channels are enabled at published unit rates.

Non-payment may lead to read-only mode and then deletion per retention policy and the export grace period.

You may cancel per the in-app process. We may suspend or terminate access for terms violations, non-payment or legal obligations.

After termination, the Clinic may export data within the stated window before deletion.

To the fullest extent permitted by law, DentOrd is provided “as is”. We are not liable for indirect damages, lost profits or clinical outcomes. Aggregate liability is limited to amounts paid in the prior 12 months (or zero during a fully free period), except where law forbids such limitation.

The Clinic will indemnify us against third-party claims arising from unlawful use, Clinic-entered content or breach of these terms, to the extent permitted by law.

Governing law and venue will be set after registration of the legal entity operating DentOrd (TBD). Until then, parties will try to resolve disputes in good faith via support@dentord.com.

Questions about these terms: support@dentord.com.